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Privacy Policy

Privacy & Security Policy

John Crane Ltd takes your privacy very seriously and has set out a Privacy Policy below.

As a consumer no information is needed in order to browse our website. We do however keep information about our retailers online. If you have any queries about our Privacy Policy please email

Personal Information

When consumers visit the site no personal information will be held on them.

Hyperlinks to other web sites

This website contains hyperlinks to websites owned and operated by third parties which are beyond our control. These other sites have their own privacy policies and we urge you to review them - because this Privacy Policy will not apply. We do not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such web sites is at your own risk.

We reserve the right to move or change the Website URL at any time in order to meet changing business needs and to continually improve our online service. External websites link to the Website at their own risk.

Updating Personal Information

Please let us know if your personal or account information changes by sending the details to or call your account manager/agent. We will update your file as soon as possible.

Viewing your Account Information

When you log into your account, all personal and account information is available for you to view, it is your responsibility to inform us of any changes.